Services

AI, Cloud & WhatsApp-first Digital Services for South African Organisations

CloudNala helps SMEs, public sector teams and technology partners turn manual, bureaucratic and legacy processes into practical AI-powered digital services — on Azure, AWS, GCP or on-premises, depending on what makes sense for you.

What We Do

Eight focused services. All outcome-driven.

Each service is designed around a real problem South African organisations face. We advise, design and build — not just consult.

AI App & Agent Discovery

Know what to build before you build it.

We help organisations identify practical AI use cases, assess data readiness, map risks and design a realistic MVP roadmap — so investment goes where it creates real value, not just where it sounds exciting.

What you get

  • Prioritised AI use case backlog
  • MVP architecture and delivery roadmap
  • Responsible AI and data readiness notes
  • Cloud platform recommendations (Azure, AWS or GCP)

AI MVP Build Sprints

Working prototypes in weeks, not months.

We design and build working AI-powered prototypes and MVPs using modern cloud platforms and application patterns — focused on proving value fast and setting a foundation that can go to production.

What you get

  • Working prototype or MVP
  • Cloud-hosted architecture (Azure, AWS, GCP or on-premises)
  • Secure authentication and role-based access where needed
  • Handover documentation and next-step roadmap

Tender, RFQ & Compliance Automation

Less paperwork. More winning work.

We help South African suppliers simplify tender discovery, RFQ responses, compliance checks and document preparation — cutting the administrative overhead that keeps small businesses from competing.

CloudNala accelerators

TenderCityRFQ NalaB-BBEE ScoreCard AssistantGrantNala

What you get

  • Tender and RFQ response workflows
  • Compliance checklist automation
  • AI-assisted draft responses
  • Supplier readiness support

WhatsApp-First Workflow Automation

No app download required.

We digitise everyday business processes through simple WhatsApp-first experiences — reducing friction for users and keeping operations running without complex portals or app installs.

Use cases

Fleet fuel and trip trackingPayroll and payslip workflowsLease and document generationClinic or citizen service triageEvent ticketing and attendance

What you get

  • WhatsApp-based workflow
  • Admin dashboard
  • PDF and document generation where needed
  • Notifications, reminders and audit trail

Cloud Modernisation & AI-Ready Infrastructure

Modernise the platform. Unlock what comes next.

We help organisations modernise legacy systems and prepare secure cloud foundations for AI, apps and data platforms — on Azure, AWS, GCP or hybrid on-premises environments. Landing zone design, integration architecture and governance baselines included.

What you get

  • Cloud landing zone guidance (Azure, AWS or GCP)
  • App modernisation roadmap
  • Integration and API architecture
  • Security, monitoring and cost governance baseline

AI Developer Tools & Developer Productivity

Ship faster and safer.

We help software teams get real value from AI coding tools — GitHub Copilot, Amazon Q Developer, Kiro and others — alongside solid CI/CD pipelines and secure development practices that improve delivery speed without cutting corners.

What you get

  • AI coding tool adoption workshop
  • CI/CD pipeline setup (GitHub Actions, GitLab CI or Azure Pipelines)
  • Secure repository and branching practices
  • Developer workflow automation
  • Dev environment standardisation

Public Sector Digital Services

From digital strategy to working citizen services.

We help departments, municipalities and public sector partners move from strategy to working citizen-facing services — practically designed, properly documented, and built for the public sector context.

Examples

Citizen service portalsProvincial dashboardsIncident reportingeTender and eRecruitment accessibilityAI chatbotsDepartmental service catalogues

What you get

  • Discovery and service design
  • MVP architecture
  • Dashboard or portal build
  • Public-sector-ready documentation

Cloud Cost, Security & Governance Audit

Know what you're spending. Know what's at risk.

We review cloud environments to identify wasted spend, security gaps, governance risks and practical optimisation opportunities — giving leadership clear, prioritised findings they can act on.

Product accelerator

AuditNala (coming soon)

What you get

  • Cloud audit report
  • Cost optimisation recommendations
  • Security and compliance findings
  • POPIA and governance considerations
  • Prioritised remediation roadmap
Product Accelerators

CloudNala Product Accelerators

Alongside consulting and delivery, CloudNala is building reusable South African digital accelerators that solve painful operational, compliance and public sector problems.

TenderCityLive

Tender discovery and supplier intelligence for South African businesses.

View showcase
RFQ NalaIn development

AI-powered RFQ and tender response assistant.

FleetNalaLive

WhatsApp-first fleet expense, fuel, fines and trip tracking.

View showcase
B-BBEE ScoreCard AssistantIn development

AI-guided B-BBEE gap analysis and readiness support.

GrantNalaIn development

Grant discovery and application assistant for startups and SMEs.

AuditNalaIn development

Cloud cost, security and governance audit reports.

Event & Church TicketingIn development

QR ticketing, attendee management and payment reconciliation.

Citizen Services DashboardIn development

Public sector dashboard and service visibility accelerator.

Some accelerators are live, some are in prototype or discovery phase. CloudNala uses these accelerators to reduce delivery time and prove value faster for clients.

Who We Serve

Built for organisations that need to move, not just plan.

CloudNala works across sectors and organisation sizes. What we look for is a real problem worth solving and a team willing to make it happen.

SMEs and tender suppliers
Municipalities and provincial departments
Cloud partners and systems integrators
Startups and founders
Enterprises modernising legacy systems
Schools, churches and community organisations
How We Work

A simple process. Focused on getting to value fast.

01

Discover

We understand the problem, users, data, process and constraints.

02

Design

We map the service journey, architecture, risks and MVP scope.

03

Build

We deliver a working prototype or production-ready MVP using modern cloud tools.

04

Enable

We train users, hand over documentation, and support adoption.

05

Scale

We improve the platform, automate operations and prepare for wider rollout.

Start a Conversation

Have a manual process, legacy system or AI idea worth exploring?

CloudNala can help you turn it into a practical digital service — starting with a focused discovery session.